Appointments & Visits
When do you make an appointment?
When you want to have something customized or made to measure.
We take more time to understand your wishes and show you examples of the possibilities, both as jewelry in our stock or with loose gemstones for a custom-made design.
For more information about custom-made jewelry, please visit: Custom-Made Jewelry
When can you come by without an appointment?
Come choose your jewelry, try it on, and discuss any minor adjustments. You can also visit us to learn more about our jewelry and custom-made pieces and schedule an appointment. Our online inventory is available for you to try on at our Rotterdam Boutique.
Customize, Design & Goldsmith Process
Made to order
With made-to-order, the piece of jewelry is not held in stock but is custom-made for you in our atelier.
However, we do have a showroom model in stock which can be viewed by appointment or is available in the store for walk-ins to get an initial impression before making an appointment.
Production time
Always as quickly as possible! Objet Dore aims for a guideline of 4-6 weeks to craft your piece of jewelry.
Are there modifications to the original design? We will inform you in advance if the production time needs to be extended from 6 to 8 weeks, which is mainly due to creating a custom design and sourcing the right gemstones.
Custom designs
You can customize your 'customizable jewelry' to your liking, for example, with a personal engraving, different types of gemstones, finish, or different sizes of gemstones.
Does Objet Dore's style fit perfectly, but it's not quite the right piece of jewelry yet? Then have a custom design made; (almost) every wish is possible. For more information about custom-made jewelry, please visit: Custom-Made Jewelry
Payment
Objet Dore offers many payment options, so you can pay by credit card, in installments, with Klarna post-payment, or just as easily via iDeal or by debit card in the boutique!
Shipping and Payment
Delivery times
In stock 1-2 business days (ordered before 4pm, shipped the same day from Tue-Sat)
In stock with resizing 1-2 weeks
Made to order 4-6 weeks
Custom-made In consultation between 6-8 weeks (depending on the size of the project)
Whether the jewelry is made-to-order is indicated in the product description. For more information about the Made-to-Order and Custom-Made processes, please see 'Customize, Design & Goldsmith Process'.
Send
After payment, your order will be shipped within 1-2 business days (Tue-Sat)
Objet Dore always ships with insurance included. Should anything happen to your jewelry during transit, it will be covered by the insurance.
You can also collect your order free of charge at the boutique during our opening hours.
Pay
Objet Dore offers many payment options, such as credit card, instalments, Klarna payment afterward, or just as easily via iDeal or debit card in the boutique!
For custom-made orders, we send an invoice that can also be paid with various payment options.
Gifting
Always the right gift
Objet Dore offers free sustainable gift wrapping, including the option to add a personal, handwritten message along with extra gift wrapping in the form of a luxurious cream-coloured gift box.
Each piece of jewellery is packaged in our signature luxurious champagne-coloured velvet jewellery boxes with sophisticated gold foil printing – an elegant gesture even before the gift is unwrapped.
Would you like your order to be extra festively wrapped in a gift box? Or do you have specific wishes or remarks? Please let us know when you place your order.
Service & Maintenance
Warranty
Objet Dore provides a 1-year warranty on manufacturing defects. For more information, please visit the warranty page.
Maintenance
The first inspection, polishing, and cleaning of your piece of jewelry are always free of charge!