We guarantee your jewelry to be free of manufacturing defects for 2 years from the day of purchase. Manufacturing defects may include clasp breakage, missing pavé stones (stones 0.02ct and under), chain detachment from a jump ring, loose stones or loose prongs.
Manufacturing defects do not include general wear and tear, scratching, stretched chains/rings, lost jewelry, or jewelry damaged due to improper use, cleaning or storage.
Because we stand behind our designs, any third-party or outside jeweler altering or servicing your jewelry will void your warranty with us. Please reach out to email@example.com with your order information and photos of the damage, to see how we can help.